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Privacy Policy

Keeping your data private

This privacy policy sets out how Ceroc uses and protects any information that you give us when you use this website.

We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

We may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

What we collect

We may collect the following information:

  • name and job title;
  • contact information including email address;
  • demographic information such as postcode, preferences and interests; and
  • other information relevant to customer surveys and/or offers.
What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping;
  • We may use the information to improve our products and services;
  • We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided; and
  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.
Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website. You can also switch cookies off by using the tool located in the bottom left of the window.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

  • whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes; and
  • if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at ceroc7@ceroc.com.

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to:

77 Fernhead Road
London
W9 3EA

or email

ceroc7@ceroc.com

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

Ceroc Membership Data - Privacy Notice

How do you have my data?

Ceroc is a membership club, and all new members are required to complete a membership form. This form contains various personal details and these may be used for promotional purposes, market research, emergencies or insurance requirements. 

Additionally, some people email or write to us asking to be added to our mailing list.

What are you doing with my data?

We use it to make your Ceroc experience better for you. That includes doing things like:

  • Recommending events and materials that we think you’ll like.
  • Notifying you about things you’ve told us you like, like workshops or Ceroc merchandise

We also use it for business, regulatory and legal purposes, like:

  • Dealing with any requests you make or content you submit
  • Getting in touch if we need to tell you about something, like a change to our policies or issues like the cancellation of events.

Can I delete my data?

We are required to maintain a database of all members and their personal data for insurance purposes, and it's also important for emergencies. It's not nice to mention, but we have about one major medical incident at one of our events every month.

Nevertheless, we will consider all applications for your data to be removed, but this may result in your Ceroc membership being withdrawn and therefore you admittance to our events.

If you wish to stop receiving any communications from a particular Ceroc operator, then this will be respected swiftly following the receipt of an email request.

Do you share my data with other organisations?

All personal data is held within our encrypted bespoke database and we never share your information with anyone.

How can I see what information you have about me?

Get in touch to ask for a copy of your record and have any mistakes corrected.

It’s your right under the UK Data Protection Act.

It costs £10 (make a cheque payable to Ceroc Enterprises Ltd) and you’ll need to provide two copies of your ID. These can include your, Passport, Driving licence, Birth certificate, Utility bill (from the last three months), Current vehicle registration document, Bank statement (from the last three months), Rent book (from the last three months).

To get in touch, email: ceroc5@ceroc.com

Or write to:

The Ceroc Data Protection Officer
Ceroc Enterprises Ltd 
77 Fernhead Rd

London

W9 3EA


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